1. In the role of a desk-side support to users, what do you think is your strongest social skill that would help you to succeed in this role?
-I think I would do very well with listening to what the problem is and evaluating where the best place to start would be.
2. What is likely to be your greatest interpersonal weakness that might present a challenge to you in this role?
-I don't have a lot of patience for people sometimes. So if I have already explained or demonstrated something to you 2 or 3 times, I'm going to start getting irritated.
3. What is one change you might consider making that will help you to improve on this weakness?
-I can just try to be more patient.
4. In the role of phone support at the help desk, what part of that job would you enjoy the most? What part would give you the greatest challenge?
-I'm really not sure that I would enjoy that job at all. I don't like to be on the phone, and I definitely don't like to try and explain or fix things over the phone.
5. When making on-site calls to corporate branches, what part of this job would you enjoy the most? What interpersonal skills, if any, would you need to develop so that you could do your best in this role?
-I would really like how it would provide a different environment for you to work in on a regular basis. Again patience would be an important skill to develop for this role.
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